qr789 is an online gaming and sports betting platform operating at qr789.ws. The platform is operated by QR789 Digital Entertainment Ltd. When this Privacy Policy refers to "qr789," "we," "us," or "our," it refers to QR789 Digital Entertainment Ltd as the data controller responsible for the personal information of players registered on qr789.ws.
This Privacy Policy applies to all users of the qr789 platform, including visitors to qr789.ws who have not yet registered, registered account holders, and anyone who contacts our customer support team. It covers all personal data collected through the website, any associated mobile interfaces, and all communications between qr789 and its users.
Scope: This policy covers qr789.ws and all subdomains associated with qr789's operational platform. It does not cover third-party websites that may be linked from qr789's pages — those sites operate under their own privacy policies entirely.
qr789 collects different categories of personal data depending on how you interact with our platform. Here is a breakdown of what we collect, when we collect it, and why it is necessary.
Registration Data
When you create a qr789 account, we collect your full name, mobile number, date of birth, and a password of your choosing. This is the minimum information needed to create and maintain an account. If your account requires identity verification (for example, before processing a large withdrawal), we may also collect a copy of your CNIC or other government-issued identification document.
Transaction Data
Every deposit, withdrawal, and bet placed on qr789 is logged. This includes the amount, the payment method used, the time and date, and the outcome. This data is essential for the operation of your account, for resolving disputes, and for compliance with anti-money-laundering regulations. qr789 does not store full payment card numbers or mobile wallet PINs — these are handled directly by our certified payment processing partners.
Device and Technical Data
When you access qr789, our servers automatically record certain technical information including your IP address, browser type and version, operating system, the pages you visit within qr789, and the time spent on each page. This data is used for security monitoring, fraud prevention, platform optimisation, and diagnosing technical issues.
Communication Data
If you contact qr789 support by email, SMS, or live chat, we retain a record of that communication. This allows us to follow up accurately and improves the quality of our support over time. Communications may be reviewed by our quality assurance team as part of ongoing service improvement.
| Data Category | Examples | Collected At | Required? |
|---|
| Registration Data | Name, mobile, date of birth | Sign-up | Required |
| Identity Verification | CNIC copy, selfie | On verification request | Conditional |
| Transaction Data | Deposits, bets, withdrawals | Each transaction | Required |
| Device / Technical | IP address, browser, OS | Every visit | Automatic |
| Communication Records | Support chat, emails | When you contact us | If you contact us |
| Marketing Preferences | Email/SMS opt-in status | Registration / Settings | Optional |
qr789 protects the personal data of players from Hyderabad, Sindh and across Pakistan
qr789 uses the personal information we collect for specific, defined purposes. We do not use your data in ways that go beyond what is listed here.
- Account management: To create, maintain, and manage your qr789 account, including processing deposits, recording bets, settling withdrawals, and maintaining your balance history.
- Identity verification: To verify your age and identity as required by our terms and anti-fraud policies, particularly before processing higher-value withdrawals or following suspicious activity.
- Fraud prevention and security: To monitor for unusual account activity, detect unauthorised access attempts, identify multi-accounting, and investigate potential violations of qr789's terms of service.
- Customer support: To respond to your queries, resolve disputes, and follow up on support tickets in an accurate and efficient way.
- Platform improvement: To analyse how players use qr789 — which games are most popular, where players encounter problems, how navigation flows work — so we can make the platform better over time.
- Regulatory compliance: To meet our obligations under applicable anti-money-laundering regulations, including maintaining records of significant transactions and responding to lawful requests from regulatory authorities.
- Marketing communications (optional): To send you information about qr789 promotions, new game launches, or bonuses — but only if you have opted in to receive such communications.
qr789 processes personal data on the following legal grounds, depending on the purpose of the processing:
- Contract performance: Most of the processing qr789 carries out is necessary to perform the contract between you and qr789 — specifically, to operate your account and deliver the gaming services you have registered to use.
- Legal obligation: Some processing — particularly the retention of transaction records and identity verification — is carried out to comply with legal requirements that qr789 is subject to.
- Legitimate interests: Security monitoring, fraud detection, and platform analytics are carried out on the basis of qr789's legitimate interest in operating a safe and functional platform. These interests are balanced against your right to privacy.
- Consent: Marketing communications are only sent where you have given explicit consent at registration or through your account settings. You can withdraw this consent at any time.
qr789 does not sell, rent, or trade your personal information. We share data with third parties only in the circumstances described below, and always under strict contractual conditions that require those parties to handle your data securely and use it only for the specified purpose.
- Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and our card processing partners receive the information necessary to complete your transactions. These partners are themselves subject to strict financial regulatory standards.
- Identity verification providers: When account verification is required, your submitted documents are processed by a certified identity verification partner. qr789 receives confirmation of the verification outcome, not a permanent copy of your document stored on our servers.
- Game content providers: The third-party game studios whose content runs on qr789 may receive anonymised session data necessary to operate their games. They do not receive personally identifiable information.
- Regulatory and law enforcement authorities: qr789 will share data with regulators, law enforcement agencies, or courts if required to do so by lawful authority. We will notify you of such a disclosure where we are legally permitted to do so.
qr789 has never received a court order or regulatory demand requiring disclosure of player data that we were not legally obligated to comply with. If we ever receive such a demand, we will assess it carefully and challenge it if we believe it exceeds legal authority.
qr789.ws uses cookies — small text files stored on your device — to make the platform work correctly and to understand how players use the site. Here is how we use them:
- Essential cookies: These are necessary for qr789 to function. They keep you logged in between pages, maintain your session security, and allow the platform to remember your preferences. You cannot opt out of essential cookies while using qr789.
- Analytics cookies: These help us understand which parts of qr789 are working well and which need improvement — for example, how many players are visiting the poker lobby versus the live casino. Analytics data is aggregated and does not identify you personally.
- Security cookies: Used to detect and prevent fraud, bot traffic, and account takeover attempts. These run silently in the background and do not affect your user experience.
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using qr789, but may affect how certain features are personalised for you.
qr789's mobile platform applies the same data protection standards whether you are in Lahore or anywhere else in Pakistan
qr789 retains personal data for as long as it is needed for the purpose it was collected, or for as long as required by law. In practice, this means:
- Active account data is retained for the duration of your account. If you close your account voluntarily, your personal data is retained for a minimum period after closure as required by anti-money-laundering and record-keeping regulations — typically five years.
- Transaction records are retained for five years from the date of the transaction to comply with financial record-keeping requirements.
- Identity verification documents are retained for the minimum period required by our verification partner's protocols and applicable regulations, after which they are deleted.
- Support communication records are retained for up to two years from the last interaction, after which they are anonymised or deleted.
- Technical and analytics data is typically retained for 13 months before being aggregated and anonymised.
When data is no longer needed and the minimum retention period has expired, qr789 deletes or anonymises it. Anonymised data — where all identifying information has been removed — may be retained indefinitely for aggregate analysis.
qr789 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it. These include:
- TLS encryption for all data transmitted between your device and qr789.ws.
- Encryption of personal data stored in our databases.
- Access controls that restrict which qr789 staff members can access player data, based on their role and the specific tasks they need to perform.
- Regular security assessments of our platform infrastructure.
- Two-factor authentication available for player accounts to reduce the risk of unauthorised access.
No online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, qr789 will notify affected players and take immediate remedial action. We will also notify any relevant regulatory authorities as required.
You also play a role in protecting your account. Use a strong, unique password for qr789, do not share your login credentials with anyone, and contact support@qr789.ws immediately if you suspect your account has been accessed without your permission.
As a player on qr789, you have meaningful rights over your personal data. Below is a summary of those rights and how to exercise them. To make any request under these rights, contact our team at support@qr789.ws.
